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Polycom 331 Config Error 0x20

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Questions posted here do not follow Polycom’s SLA guidelines. Enter Subnet Mask. after that i accessed the polycom menu and changed the network configuration to-->server type=http server address=ip address of the IC followed by :8088--> saving changes then reboot--> so the phone restarted to succesful provisioning my polycom 601 in asterisk. http://ismymailsecure.com/config-file/polycom-450-config-file-error-0x20.html

Set the following: IP address Subnet Mask Gateway DNS 1: 8.8.8.8 DNS 2: 8.8.4.4 Save settings by backing out and rebooting. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Set on Phone Disable DHCP: Menu > Settings > Advanced > Admin Settings > Network Config > DHCP Client. Page 1 of 2 12 Last Jump to page: Results 1 to 15 of 17 Thread: config file error 0*20 Thread Tools Show Printable Version Subscribe to this Thread… Display Linear http://community.polycom.com/t5/VoIP/FAQ-What-does-the-message-quot-Config-file-error-Error-is-lt-Hex/td-p/30464

Polycom Config File Error 0x20

Scott or Mike, do you have the instructions to setup a Polycom phone for use with Allworx? The server says here are the files that you need. If files are leftover when it starts the next time, it will wipe them clean and put new ones down.

For DNS Alt, enter: 8.8.4.4. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always It just seems to be a really weird situation. Polycom Config File Error 0x120 Are the Phones running the latest BootROM 4.1.4 just to exclude any Software Issues?

Could not contact boot server 2. Provisioning Init Error 0x4020 Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Report Inappropriate Content Message 4 of 17 (10,361 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark http://community.polycom.com/t5/VoIP/501-phone-fails-to-boot-is-stuck-in-endless-cycle-of-failure/td-p/22112 The MSG key for example dials 5105.

Powered by vBulletin Version 4.2.2 Copyright © 2016 vBulletin Solutions, Inc. Polycom 501 Firmware Need to contact support? You cannot format the filesystem in this mode as the phone never finishes loading its application due a corrupt file on your provisioning server or missing file. Report Inappropriate Content Message 1 of 8 (3,511 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Factory defaulting phones puts in information for another company.

Provisioning Init Error 0x4020

For DNS Server, enter: 8.8.8.8. here If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Polycom Config File Error 0x20 Report Inappropriate Content Message 8 of 17 (3,236 Views)   SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Polycom Config File Error 0x0 AGAIN thank you all Last edited by Emran; October 12th, 2011 at 13:08.

it will then download the correct files and if needed format the file system. weblink This causes problems, as on our network, the phones cannot contact the outside world, and the phones will through a 0x4020 Config error because they're set to try and contact Fonality's Reason: Minor edits... [SIGPIC][/SIGPIC] The noblest pleasure is the joy of understanding. Questions posted here do not follow Polycom’s SLA guidelines. Polycom Could Not Contact Boot Server

Error is " / 0x4020 mean? [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎03-07-2013 01:35 AM - Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-03-2011 09:11 AM Hello Hellmark, it would need Option 150 for Reply With Quote October 12th, 2011,12:46 #11 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 wonderful feeling hee haaaaaaa the problem have been resolved and the http://ismymailsecure.com/config-file/polycom-430-config-file-error-0x20.html So hopefully this brings this back to a Forum discussing Polycom Phones and you can always pay for support via a Polycom Reseller or Polycom Support.

As long as the same Software Version is installed on a Provisioning Server the Phone should on boot up upload its own -phone.cfg file to the Provisioning server. Uuconfig File Error Airtel 4g What kind of provisioning Server have you got and is the Network Settings on the DHCP Side providing the IP / Hostname of the Server or do you specify a static Use the PolycomSimulator so you can see what files you get and what is missing.

Could not contact boot server 2.

Certain features can be programmed in the Factory and this includes Provisioning Server Details. Not only that, but the settings that appear after defaulting do not allow the phone to connect to our server to get our configuration.This is what happens step by step.Factory Default You can populate the contents of your TFTP server by using PolycomSIM and hacking the output files a bit... Polycom Phone Keeps Rebooting Does this make sense to anyone???I have a customer experiencing this problem, but they are not tech savy enough to set up a FTP server, etc.

joel do you have any polycom ip 335 handsets available? .e4 Sales (Michael) [agent] We do Lots of them joel price .e4 Sales (Michael) [agent] How many? The error x4020 simply tells that it cannot find a boot server to load the sip.cfg, phone1.cfg and the sip.ld / BootRom.ld Please verify above and setup your DHCP Server You can set a static IP either on the phone itself or via the phone's web interface (GUI). (For detailed instructions, please see How do I set a static IP on my his comment is here P.S.

you can't fix stupid. here r the logs after provisioning from the TFTP via the network(steps 3 & 4): snapshot.jpg Reply With Quote October 8th, 2011,03:02 #7 Emran View Profile View Forum Posts Member Join There is no way for an End Customer to change this as that functionality is programmed into the Flash in the Factory. Report Inappropriate Content Message 2 of 17 (10,370 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark

And again, I am not getting much response from Polycom. If date and time continue to flash The SNTP may not be able to reach the designated time server. As you all know, Polycom does not provide much end user support beyond a couple of PDF docs and a knowledge base. It's easier for they to buy a new phone.

I have no idea how this works on the backend, though, but they were able to break the "hey, I've already got that file(s), so don't send it" step. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-02-2011 12:04 PM Hello Hellmark, welcome to the Polycom Community. Reply Subscribe RELATED TOPICS: Nagios Config Error Possible SonicWALL config error? i noticed that when i stopped the provisioning server-->the content of the other firmwares( i mean spip_ssip_3_1_6 AND spip_ssip_2_1_4) disappeared but the required firmware(spip_ssip_3_2_3) that i copied and pasted it--> stay

firstly i have to thank u, all of u... Best Regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. As previosely said without a Wireshark log of a spanned port to see the activity coming out of the Phone troubleshooting will not be possible. I need the work done and was willing to pay you to do it.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always