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Polycom 430 Config File Error 0x20


Most likely your Phone receives via DHCP a Boot Server and is unable to contact this. Erik Smith dCAP Thirdlane/Asterisk Support [email protected] By olekaas Tue, 2009-10-27 10:31 I've noticed that the phones or the (crappy) router caches the lookup from pool.ntp.org. Set the Callback Contact number to the number you have configured for voice mail.Hit Submit...and wait another few minutes. Back to top #7 pbxuser911 pbxuser911 Advanced Member Members 503 posts Gender:Male Location:NJ - USA Posted 11 November 2009 - 10:18 PM i used Solar Winds TFTP Loaded all the files http://ismymailsecure.com/config-file/polycom-error-0x20-config-file.html

the problem of my system is that new phones cant boot from the ic-server (cant take the 000000000000.cfg file ) now am trying to use TFTP server. Set in Phone Web GUI (Recommended) Ensure the phone is powered on and connected to the network. I've already put in a request (01/19/06) at polycom's web site asking for Optional STUN setting IAX2 support (for asterisk servers. so i tried many ways to reactivate the provisioning server but it didn't work Unfortunately. http://community.polycom.com/t5/VoIP/FAQ-What-does-the-message-quot-Config-file-error-Error-is-lt-Hex/td-p/30464

Polycom Config File Error 0x4020

You need to overwrite the data that was in the XML configuration files on the TFTP server. (By the way, you can use the Format File System option under this menu I experienced this problem while I was making this documentation. Please follow my instructions: setup a local FTP Server Download the latest SIP Software & BootROM for the phones from =>here<= and unzip the Software & BootROM Point the phone At the end of the day, an administrator really shouldn't even have to even touch the phone other than setting up the FTP server, login and password.

Back all the way out to the main screen. But to delete the config file the phone has to fully boot. Reboot phone and insure boot server is using http. Polycom Could Not Contact Boot Server and what can I provide to help resolve this issue?

I also don't go into pushing out configurations from XML files on a TFTP server, but it may be the way to go if you're doing more than one phone. Reboots It was working fine this morning and nothing has changed on the TFTP server as far as I am aware.  Anybody know a fix for this one? Report Inappropriate Content Message 1 of 1 (12,093 Views)   « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy | Follow http://community.polycom.com/t5/VoIP/Polycom-550-Continued-Reboot-and-Error-0x4020-Boot-Rom/td-p/8908 When I used this setting and rebooted my phone, I actually lost all the extension registrations to my asterisk server.

At the top, under User Preferences, click "One Touch Voice Mail" and "Bypass Instant Message" so that they're enabled. Polycom 501 Firmware Help Desk » Inventory » Monitor » Community » Jump to content Sign In Create Account Search Advanced Search section: This topic Forums Members Help Files Calendar View New Resetting to factorydefaults will also reset the administrator password (factory default passwordis 456). Back to top #3 hosted hosted Advanced Member Members 1,157 posts Posted 10 March 2009 - 11:16 PM usually i see that when there is a config file missing.

Provisioning Init Error 0x4020

These instructions apply to the 501 models, but I believe they would adapt well to other Polycom models. https://support.8x8.com/equipment/polycom/polycom-ip-phones-0x4020-error Reply With Quote October 11th, 2011,22:54 #10 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts 143 Emram, a couple of other notes: 1) Polycom Config File Error 0x4020 with the 501 you can have 3 different servers if you want)If voIpProt.server.x.transport is set to TCPpreferred or UDPonly then use 5060 and don’t advertise the port number in signalling.If voIpProt.server.x.address Polycom Config File Error 0x0 There are some settings that should be GLOBAL and in a SIP.CFG file and not in the MACADDRESS-phone.cfg file.Even in a small deployment you want to use the provisioning capability of

Back to top #5 pbxuser911 pbxuser911 Advanced Member Members 503 posts Gender:Male Location:NJ - USA Posted 07 November 2009 - 05:49 PM i get error 0x20 on a Polycom 600 any weblink Yes it's a bit complicated, but that why I'm posting this information here. Once again, the behemoth reboots, but now you're all set.Also, remember to keep in mind my earlier comment about the GMT offset — sometimes there are settings on the web interface Resolution Check and Set Time Server Set a Static IP For this process, you will first need your phone's administrator password. Polycom Config File Error 0x120

For the purposesof this config (and what most people will do anyway), you'll have allthree of these lines show up as the same extension, so people can receiveand make multiple calls Set Callback Mode to "Contact" in the dropdown. By creating an account, you're agreeing to our Terms of Use, Privacy Policy and to receive emails from Spiceworks. navigate here Missing, as an example, the capture.cfg file due a spelling mistake or simply not being a file within this directory would cause the above noted error message.

but PNP doesnt really generate missing files. Uuconfig File Error Airtel 4g I've used Soyo phones (they're the worst all around), ipDialog phones (they're only a little better) and Grandstream's GXP-2000. Why?

These phone were made to exist on the same network at the PBX.

By registering 1 extension under Line1, you can show all 3 buttons on the 501 as that same extension by using Num Line Key. They did for me. Join Now Hello, I have a Polycom IP331 IP phone which was working fine but has no got stuck in a reboot loop: 1.Boots 2.Could not connect to boot server. Polycom Phone Keeps Rebooting Config file error - error is 0x4020 6.

The documentation on the internet is incorrect for this model. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Removing the filename from theconfiguration fileor ensuring that the file exists and is correctly spelled would solve the error message. his comment is here Add Cancel × Insert code Language Apache AppleScript Awk BASH Batchfile C C++ C# CSS ERB HTML Java JavaScript Lua ObjectiveC PHP Perl Text Powershell Python R Ruby Sass Scala SQL

These phones are IP phones. The phone just started recycling over and over again about 6AM. Please work with your Polycom Reseller and / or Polycom Support via PPI (Pay per Incident) . I've already put in a request (01/19/06) at polycom's web site asking for Optional STUN setting IAX2 support (for asterisk servers.

The phone has been trying to reboot and is stuck in a never ending loop since Monday AM. As mentioned above, we'll put 3 here so that we havethree instances of the line.03/13/06 HEADS UP! - This part needs a little better explaining. Use the arrow keys, Sel and Del buttons to make edits. I figure we'll be seeing the STUN setting coming soon but I have no idea about the NAT heartbeat option.NOTE: While STUN and IAX2 and NAT heartbeat are all good (unavailable)

All rights reserved. This is because the web configuration for the time server and GMT offset differs from what is loaded on the actual phone itself. Loading application 4. Since there is already a device on this network handling this process for every other phone in the firm, it is fair more economical to grab another phone.

SIP ConfigurationServer AddressThis should be the IP address or DNS name of your Asterisk server.Server PortThis should be 5060. Please be aware:The purpose of these forums is to allow community members collaborate and help each other. For possible immediate gratification, check out http://www.trixbox.org/modules/newbb/viewtopic.php?topic_id=247&forum=3 SEP 2008 UPDATE *** Polycom now allow download directly without login - http://www.polycom.com/usa/en/support/voice/soundpoint_ip/soundpoint_ip301.html#downloadPolycom Voice Products Download Listhttp://www.polycom.com/resource_center/1,,pw-492,00.htmlFor you Linux newbies, an easy way to Register to 1.

For example, my xten softphone clients that I have connected to the server show the port that the server and the client have negotiated to communicate over (example: 52443, 12131, 17229, For the purposesof this config (and what most people will do anyway), you'll have allthree of these lines show up as the same extension, so people can receiveand make multiple calls The Community is not a replacement for the normal Polycom Support Process and you will need to liaise as advised as this is outside the scope of this open community. Yeah sure, they have a couple of settings you can try but simply put, they suck on a NAT.

As for the firmware and config files, they are stored in the user's temp folder.