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Polycom 501 Error 0x20

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Then it could connect to 3CX using the legacy file. RobertWC www.QoSTelesys.com Help is only an email away! If you've verified connectivity and opened the proper ports and the phone fails to initialize and still getting “URL Call Disabled” or all of the above parameters are correct, update the Every peice of advice seemed to think that there is never a need to start from bare metal and a boot loader. this contact form

Commercial grade support should NOT be expected. I also noticed some apparent error messages on my little TFTP server Windows program...they're safe to ignore.Configuring on the phone itselfAt this point, I recommend you go in through the interface When it reboots, you should see that the little phone icons are completely filled in black, indicating a successful registration. (You may have noticed that before you got on the web Top sigma1 3CX Valued Professional Posts: 542 Joined: Fri Nov 20, 2009 9:00 pm Re: Polycom 501 autoprovision not working (0x20 error) Quote Postby sigma1 » Mon Dec 12, 2011 2:23 http://community.polycom.com/t5/VoIP/501-phone-fails-to-boot-is-stuck-in-endless-cycle-of-failure/td-p/22112

Polycom Config File Error 0x4020

Is there a way to fix the provisioning via the webgui for the phone or do I need to figure out the scripts? what does your app log show? the directory created is hardened against exploit as even someone knowing your FTP login cannot view the files, they must know the filename to retrieve. #!/bin/bash useradd PlcmSpIp echo PlcmSpIp:yournewpass | However, instead of wiping everything and restarting from scratch, all I had to do was make the TFTP server available to the phone again with the default config info from the

Reboot phone and insure boot server is using http. As usual, three files to change: extensions.conf, sip.conf and voicemail.conf. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Polycom 501 Firmware Please type your message and try again. 2 Replies Latest reply: Jul 9, 2012 10:37 AM by merbac 0x20 error message merbac Jul 9, 2012 10:54 AM Getting a 0x20 error

I think the default files need to be there originally for proper functionality, even if they're not customized.)Config network parameters for firmware updateAll the prelim work is done now, so assemble Make sure your TFTP server is running, and you should see it pulling down the updates. Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe You will notice that there are files being uploaded to your directory with *.log extensions.

Ruud Reinold Telecom Services Manager CapQuest Group Limited Reply With Quote October 11th, 2011,22:45 #9 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts Provisioning Init Error 0x4020 Welcome to hell. By registering 1 extension under Line1, you can show all 3 buttons on the 501 as that same extension by using Num Line Key. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

Polycom Config File Error 0x120

the problem of my system is that new phones cant boot from the ic-server (cant take the 000000000000.cfg file ) now am trying to use TFTP server. https://www.thirdlane.com/forum/polycom-provisioning Once again, the behemoth reboots, but now you're all set.Also, remember to keep in mind my earlier comment about the GMT offset — sometimes there are settings on the web interface Polycom Config File Error 0x4020 In the instructions below, TFTP is only really used to push out the firmware updates.About the Polycom 501If you're reading this to see how good certain phones are with Asterisk, let Config File Error 0x0 i hope it reached you under the name of [email protected] Reply With Quote November 8th, 2011,04:10 #15 wimehraz View Profile View Forum Posts Member Join Date Jun 2010 Posts 46 0x20

The digitmap allows the phone to intelligently detect numbers dialed (and presumably save the user from hitting send after a specified number of seconds). weblink Report Inappropriate Content Message 4 of 17 (10,368 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark Erik Smith dCAP Thirdlane/Asterisk Support [email protected] By gregshap Mon, 2009-10-26 19:02 The log doesn't show any problems: |4|00|Initial log entry 0100000000|copy |3|00|Initial log entry 0100000000|hw |4|00|Initial log entry. 0100000000|ethf |4|00|Initial log In our example, this was "polycom".Num Line KeysHere is where you tell the phone how many soft buttons to assignthis line. Polycom Could Not Contact Boot Server

Does this make sense to anyone???I have a customer experiencing this problem, but they are not tech savy enough to set up a FTP server, etc. No matter what combination of settings, I cannot solve this problem of "call appearances" on asterisk. How could I can get start my phone normally?? navigate here However, instead of wiping everything and restarting from scratch, all I had to do was make the TFTP server available to the phone again with the default config info from the

Gets correct IP from DHCPRunning... Polycom 0x20 Reply With Quote October 12th, 2011,13:34 #13 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts 143 Would you mind to upload the boot or it's affiliates.

Does the phone just look for filenames?

In my opinion, you should leave this alone.Line1: ...This sub-menu is one of three, with Line2 and Line3 allowing you to add upto three different extensions to the phone. It REALLY goes in depth concerning all the files you're dealing with and also how to provision. There are three soft buttonsalong the left of the display which show these lines. Allworx Init/load Failed Polycom IP501 in stock at VoIP Supply.

Once again, the behemoth reboots, but now you're all set.Also, remember to keep in mind my earlier comment about the GMT offset — sometimes there are settings on the web interface This is not 100% though, replacing the cable should always be a consideration even with a lit port. from the options, select server then click edit. his comment is here They should have the documentation you need to configure the phone.

IAX is VERY NAT friendly) NAT heartbeat option - To keep the NAT hole open, XTEN Softphone uses a tiny little 10 second NAT keep alive. When it reboots (multiple times), you can either let the timeout expire or press the START softkey to boot immediately. There are three soft buttonsalong the left of the display which show these lines. How could I can get start my phone normally??

Setting up your router is another entirely separate topic. i noticed that when i stopped the provisioning server-->the content of the other firmwares( i mean spip_ssip_3_1_6 AND spip_ssip_2_1_4) disappeared but the required firmware(spip_ssip_3_2_3) that i copied and pasted it--> stay Dec 04, 2008 | Polycom SoundPoint IP 501 IP Phone 2 Answers Dead Polycom 501 u have the cable plugged in backwards check it Jul 25, 2008 | Polycom SoundPoint IP If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

This is pretty simple though, one of three things is happening: 1. This may solve the problem. Please see: http://www.voip-info.org/wiki/view/Asterisk%40Home+Handbook+Wiki+Chapter+7 and read the Polycom phones section. Please enter a valid email address.

Network ConfigurationThis is the same as you edited during boot, for reference.2. Way to go Polycom! What a pain.12-10-12 UPDATE: With all 3 line buttons configured to the same extension, all that was needed to allow calls to come in while in a current phone call on If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP.

Report Inappropriate Content Message 2 of 17 (10,377 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. By registering 1 extension under Line1, you can show all 3 buttons on the 501 as that same extension by using Num Line Key. That is my reason for my above scenario.If it is truly the situation that it is NOT possible to format the file system except from a completely working phone; fine.

It REALLY goes in depth concerning all the files you're dealing with and also how to provision. For server type, pick TrivialFTP and enter the IP address of your TFTP server in the field below.Exit out of the submenu, then hit Exit again.