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Polycom Config File Error

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Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Finally... Questions posted here do not follow Polycom’s SLA guidelines. Questions posted here do not follow Polycom’s SLA guidelines. http://ismymailsecure.com/config-file/polycom-501-config-file-error-0x0.html

Back all the way out to the main screen. Select Line 1. joel they do work, but i am trying to configure the softkeys. This causes problems, as on our network, the phones cannot contact the outside world, and the phones will through a 0x4020 Config error because they're set to try and contact Fonality's http://community.polycom.com/t5/VoIP/FAQ-What-does-the-message-quot-Config-file-error-Error-is-lt-Hex/td-p/30464

Polycom Config File Error 0x20

Set it back to use Option 160 for Http and it will upgrade and pickup the new config. As you all know, Polycom does not provide much end user support beyond a couple of PDF docs and a knowledge base. It REALLY goes in depth concerning all the files you're dealing with and also how to provision. Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other.

Choose "Admin Settings..." and then "Reset to Default" and "Reset Local Config." IF YOU DO NOT DO THIS, SOME OF THE SETTINGS YOU MAKE BELOW WILL NOT BE SAVED. You'd be crazy not to. Press OK (if time server had to be set), then press Back. Polycom Could Not Contact Boot Server A firmware fix for this was promised in October 2005, but I decided to not wait and get some Polycom 501 phones as well, as Polycom phones are legendary for being

Thanks to Mike and his persistence, I'm up and running. and what can I provide to help resolve this issue? Report Inappropriate Content Message 8 of 13 (12,234 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Polycom 550 - Continued Reboot and Error 0x4020 - Boot Rom http://community.polycom.com/t5/VoIP/Factory-defaulting-phones-puts-in-information-for-another/td-p/5577 Any suggestions at this point are very welcome Report Inappropriate Content Message 6 of 13 (12,245 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Polycom 550 -

And i will not call your company again because YOUR COMPANY is not able to help people by phone. Uuconfig File Error Airtel 4g These phone were made to exist on the same network at the PBX. It makes the XML/TFTP configuration option look pretty good, even for just a few phones.Some other points which might be important to you are that the GXP-2000 boots up much faster Reply With Quote October 12th, 2011,13:01 #12 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 replay Mr.Jim hendry after this situation i think that you have

Provisioning Init Error 0x4020

The GXP-2000's are much more resilient and much faster to boot.Finally, I've also noticed that, for some strange reason, the GMT offset for your time zone will not behave properly sometimes. https://support.8x8.com/equipment/polycom/polycom-ip-phones-0x4020-error As mentioned above, we'll put 3 here so that we havethree instances of the line.03/13/06 HEADS UP! - This part needs a little better explaining. Polycom Config File Error 0x20 Because as I mentioned earlier, the web interface takes forever to become active after a reboot, and it has to reboot a LOT if you do all this on the web. Polycom Config File Error 0x0 In a web browser on a computer on the same network as the phone, enter the phone's IP address.

SIP ConfigurationServer AddressThis should be the IP address or DNS name of your Asterisk server.Server PortThis should be 5060. http://ismymailsecure.com/config-file/polycom-450-config-file-error-0x20.html Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 06:29 AM HI Polycom:I have done everyting related to this error The relevant options for Asterisk configuration are buried fairly deep on the console, and the big problem with the web interface is that it takes at least an extra minute to This is because the web configuration for the time server and GMT offset differs from what is loaded on the actual phone itself. Polycom Config File Error 0x120

Thiserror also happens when phone does a restart (not a reboot) and finds a newerversion of BootROM or application; this triggers a reboot. A firmware fix for this was promised in October 2005, but I decided to not wait and get some Polycom 501 phones as well, as Polycom phones are legendary for being You still have not provided the Software Version of your Phone or the Phone Model itself but as a general Answer please see here: Restoring Factory Defaults For the key navigate here Everything was working AOK until Monday morning.

Try to ask them. Parse Error At Line 1 Column 1 Unexpected End Of File We do not use fonality, nor is there any Fonality info in our config files on the server. It will prompt you for a password.

Press the middle SETUP soft button to interrupt the boot.

For DNS Server, enter: 8.8.8.8. Welcome to hell. after that i accessed the polycom menu and changed the network configuration to-->server type=http server address=ip address of the IC followed by :8088--> saving changes then reboot--> so the phone restarted Polycom Factory Reset AGAIN thank you all Last edited by Emran; October 12th, 2011 at 13:08.

Instead of setting these phones up by hand they should ALL be setup via files on the the FTP server. Reply With Quote October 12th, 2011,13:34 #13 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts 143 Would you mind to upload the boot If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always his comment is here Admin Settings1.

Set the Callback Contact number to the number you have configured for voice mail.Hit Submit...and wait another few minutes. However, instead of wiping everything and restarting from scratch, all I had to do was make the TFTP server available to the phone again with the default config info from the now i knew that i am in a big trouble in my network and the enviroment that am working in is sucks, so i tried to find the missing files that The only way to have all 3 lines work correctly is to assign 3 MISC extensions to the 3 Polycom lines, and use a Asterisk RING GROUP and the ring group

I must be the a little dense this morning. after that i used my laptop connected throw console with the polycom and from the phone to the network(workstation), then identified the tftp server found in the laptop with the ip