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Polycom Error 0x20 Config File

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Reply With Quote October 12th, 2011,13:01 #12 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 replay Mr.Jim hendry after this situation i think that you have I'm a student to be a system administrator and i buy all the equipement but im not a resseler i need a stupid code to talk to someone so i need Enter phone password, then press Enter. Change TMP and TEMP values (both system and user) to E:/temp 2. http://ismymailsecure.com/config-file/polycom-430-config-file-error-0x20.html

I do see the SW as Rev 3.2.2 during the reboot process. Still stuck in the neverending reboot cycle. Report Inappropriate Content Message 4 of 7 (1,271 Views)   Reply San-Marino Occasional Visitor Posts: 3 0 Re: Problem with SoundStation IP 7000 Options Mark as New Bookmark Subscribe Subscribe to Questions posted here do not follow Polycom’s SLA guidelines. http://community.polycom.com/t5/VoIP/FAQ-What-does-the-message-quot-Config-file-error-Error-is-lt-Hex/td-p/30464

Polycom Config File Error 0x0

Sorry this is not a message for you but POLYCOM. Best Regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Questions posted here do not follow Polycom’s SLA guidelines.

Report Inappropriate Content Message 2 of 17 (10,386 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark Instead of pool.ntp.org, try setting one of the following IP addresses: 15.185.186.215 204.2.134.163 204.2.134.164 209.114.111.1 Or ping pool.ntp.org and use the reply address as the SNTP address. I understand correctly, without going to the warranty service not solve this problem? Polycom 501 Firmware Determine a static IP address to assign to the phone, as well as subnet and default gateway.

Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 07:06 AM Hello, without seeing a Log (what is really Provisioning Init Error 0x4020 Report Inappropriate Content Message 3 of 13 (12,262 Views)   Reply jjohnson985 Occasional Visitor Posts: 5 0 Re: Polycom 550 - Continued Reboot and Error 0x4020 - Boot Rom Assistance? [Edited] As for the firmware and config files, they are stored in the user's temp folder. http://community.polycom.com/t5/VoIP/Polycom-550-Continued-Reboot-and-Error-0x4020-Boot-Rom/td-p/8908 If date and time continue to flash The SNTP may not be able to reach the designated time server.

If this is not possible then you can follow up the advise given in my signature and contact Polycom support directly. Polycom Phone Keeps Rebooting Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎04-08-2015 10:21 AM Thank you for your quick answer.I find it hard On the bottom right, click Save. Step by step?

Provisioning Init Error 0x4020

Since there is already a device on this network handling this process for every other phone in the firm, it is fair more economical to grab another phone. Error is If there is an error in the configuration file, you will not be able to reboot thephones. Polycom Config File Error 0x0 Reply With Quote October 13th, 2011,03:47 #14 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 i sent you the email. Polycom Config File Error 0x120 Questions posted here do not follow Polycom’s SLA guidelines.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always weblink Questions posted here do not follow Polycom’s SLA guidelines. you can't fix stupid. Skip to main content Search * Search bar ProductscCaretVirtual OfficecCaretVirtual Office ProcCaretVirtual Office MeetingscCaretVirtual Office IntegrationscCaretVirtual Contact CentercCaretVirtual Contact Center IntegrationscCaretQuality ManagementcCaretEquipmentcCaretIP PhonescCaretRouterscCaretAdapterscCaretHeadsetscCaretOthercCaretServicescCaretNumber TransfercCaretInternational CallingcCaretBilling & PaymentcCaretResidentialcCaretToolscCaretNumber Transfer ToolcCaretVoIP TestcCaretDownloadscCaretVirtual Office Polycom Could Not Contact Boot Server

This causes problems, as on our network, the phones cannot contact the outside world, and the phones will through a 0x4020 Config error because they're set to try and contact Fonality's Report Inappropriate Content Message 4 of 9 (8,328 Views)   Reply Psylar Occasional Contributor Posts: 5 0 Re: Error 0x0 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Mar 07, 2013Question:What does the message "Config file error. navigate here If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always

Questions posted here do not follow Polycom’s SLA guidelines. Polycom Factory Reset Select Settings. Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other.

We kindly encourage users in the FAQ to use the search function first before posting a new Issue as many questions have already been answered.

Set the following: IP address Subnet Mask Gateway DNS 1: 8.8.8.8 DNS 2: 8.8.4.4 Save settings by backing out and rebooting. RobertWC www.QoSTelesys.com Help is only an email away! Questions posted here do not follow Polycom’s SLA guidelines. Polycom Default Password Report Inappropriate Content Message 8 of 8 (3,497 Views)   Reply « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy |

Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Report Inappropriate Content Message 6 of 9 (8,321 Views)   Reply benkeezer Occasional Visitor Posts: 1 0 Re: Error 0x0 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always his comment is here Press OK (if time server had to be set), then press Back.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always To start viewing messages, select the forum that you want to visit from the selection below. Questions posted here do not follow Polycom’s SLA guidelines. We have a problem.

Aconfiguration file as linked above is the 000000000000.cfg or .cfg. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always so i tried many ways to reactivate the provisioning server but it didn't work Unfortunately. Please utilize the Community with the FAQ and search function in order to fix your issue.

You have purchased the device from a Polycom reseller which responsibility it is to provide you with the End Customer support you require. All rights reserved. Admitting ignorance is the first step on the path to knowledge. Questions posted here do not follow Polycom’s SLA guidelines.

We do not use fonality, nor is there any Fonality info in our config files on the server. Are the Phones running the latest BootROM 4.1.4 just to exclude any Software Issues? Report Inappropriate Content Message 6 of 17 (10,371 Views)   crbeckman Occasional Advisor Posts: 8 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Options Mark If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always

Usually this error isself-recoverable. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Go to Solution. i noticed that when i stopped the provisioning server-->the content of the other firmwares( i mean spip_ssip_3_1_6 AND spip_ssip_2_1_4) disappeared but the required firmware(spip_ssip_3_2_3) that i copied and pasted it--> stay

you can't fix stupid. Reply With Quote October 12th, 2011,13:34 #13 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts 143 Would you mind to upload the boot Select Advanced. Our VoIP provider had a bad .cfg file that the phones picked up, and once in the phones, they experienced the same reboot loop.We were fortunate enough to work around it