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Polycom Application Image Error 0x20


Step by step? Enter the MAC address of the phone. Reboot server 3. On hosted, the FTPpassword can be obtained from the Web Admin Panel under the Options:Settings tab: Phone Settings: FTPConnection Information. http://ismymailsecure.com/polycom-config/polycom-430-error-0x20.html

Wondering if somehow the configuration manager is giving it something incorrect for the boot image it loads? 0607222543|so |4|00|--------- Initial log entry --------- 0607222543|so |4|00|+++ Note that bootrom log times are Top sigma1 3CX Valued Professional Posts: 542 Joined: Fri Nov 20, 2009 9:00 pm Re: Polycom 501 autoprovision not working (0x20 error) Quote Postby sigma1 » Mon Dec 12, 2011 2:23 The phone should wipe all existing configuration information and reboot. Select, and press the "<<" softkey to erase.

Polycom Config File Error 0x4020

Reboot phone and insure boot server is using http. Reply With Quote October 5th, 2011,03:31 #4 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 hi i am so sorry to be late in the respond If you can't read the back label, you can find the MAC address by pressing Menu, Status, Network, Ethernet.

Since there is already a device on this network handling this process for every other phone in the firm, it is fair more economical to grab another phone. Boot server setup2.1. Otherwise I will unfortunately have to move this to closed->invalid as there is nothing more I will be able to do. Polycom 501 Firmware It should be at 4.3.0.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Polycom Config File Error 0x120 If you struggle your POLYCOM reseller who sold you the phones more than 6 years ago can open a Pay per Incident ticket for you as the phones are most likely Set it back to use Option 160 for Http and it will upgrade and pickup the new config. news Downloaded bootROM is identical to current version 4.2.0 1024172400|copy |3|00|'ftp://administrator:****@' from '' 1024172400|copy |3|00|Download of '0004f224d7c2.cfg' succeeded on attempt 1 (addr 1 of 1) 1024172400|copy |3|00|'ftp://administrator:****@' from '' 1024172400|cfg |3|00|Image 2345-11402-001.sip.ld

Thanks! Provisioning Init Error 0x4020 Does this make sense to anyone???I have a customer experiencing this problem, but they are not tech savy enough to set up a FTP server, etc. I also put the auto-provisioning files from Thirdlane there as well. You should be able to see it and update the firmware from within endpoint manager.

Polycom Config File Error 0x120

While powering up the phone (you have about 4-8 seconds to complete this step): For SoundPoint IP 320, 321, 330. 331, 335, 430, and 450 press and hold the 1, 3, Go Here As you can see here: http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html the 450 and the 320's use the same exact firmware and configuration files. Polycom Config File Error 0x4020 You may have to register before you can post: click the register link above to proceed. Polycom Could Not Contact Boot Server The bootrom is extremely old.

Questions posted here do not follow Polycom’s SLA guidelines. weblink When I add new extension, files are create but when the phone boot there is error message "config error 0x0" on the display and the phone keeps rebooting. Server Password: FTP password. Last time I tried to contact someone with a 320 phone that had a problem they dropped off the face of the earth. Polycom Config File Error 0x0

Please follow my instructions: setup a local FTP Server Download the latest SIP Software & BootROM for the phones from =>here<= and unzip the Software & BootROM Point the phone Greg By eeman Sun, 2009-10-25 15:31 0x0 is not an error.. They go into an infinite reboot and I don't get an indication in the uploaded logs as to what is causing the problem. navigate here Individual phones: Manually setting the boot server3.

Ignorance is easily remedied... Polycom 0x20 If you can boot the phone, why do you need to format the file system?If the phone won't boot because there is a corrupt file that is not being replaced, format It should be at 4.3.0.

Otherwise, do this if the phone is rebooting, as shown in the photo: During the boot countdown, press the "setup" softkey as shown in the photo to the right.

In the screenshot of your log, I see it successfully communicating with CDP. 3) If looks like from the boot.log that the phone is finding the [MAC].cfg file on the TFTP Select, then press the "#" pound key until "123" is displayed at the top of the screen. Please advise Peter By eeman Fri, 2009-10-09 13:44 those versions should work, do you have the firmware installed in the provisioning directory? Allworx Init/load Failed I use PBX Manager and my phones have the latest SIP 3.2.1 and BootROM 4.2.0.

Use the tools you got for free with the system you bought. Press the left arrow twice, or until prompted to save and exit. Especially this post => here <= From UCS 3.3.x onwards the sip.cfg and phone1.cfg is no longer needed. his comment is here Troubleshooting3.1.

Ruud Reinold Telecom Services Manager CapQuest Group Limited Reply With Quote October 11th, 2011,22:45 #9 jim.hendry View Profile View Forum Posts Senior Member Join Date Oct 1996 Location Atlanta, GA Posts Ignorance is easily remedied... you can't fix stupid. Contact us for the password to your Polycom phone.

As you can see here: http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html the 450 and the 320's use the same exact firmware and configuration files. Forum New Posts FAQ Calendar Forum Actions Mark Forums Read Quick Links Today's Posts View Site Leaders Advanced Search Forum Technical Product Discussions Telephony config file error 0*20 If this is