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Polycom Config Error 0x4020


Still stuck in the neverending reboot cycle. Please see: http://www.voip-info.org/wiki/view/Asterisk%40Home+Handbook+Wiki+Chapter+7 and read the Polycom phones section. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always The only way to have all 3 lines work correctly is to assign 3 MISC extensions to the 3 Polycom lines, and use a Asterisk RING GROUP and the ring group http://ismymailsecure.com/polycom-config/polycom-config-file-error-0x4020.html

AsteriskTutorials.com Bulk Provisioning Polycom Phones tutorialSet up and start up your TFTP server and make sure the files from the BootROM and the SIP archives are unZIPped and in the root The phone will write its log files to the provisioning server if enabled by the server, The best way forward is usually to check for the latest compatible software and This causes problems, as on our network, the phones cannot contact the outside world, and the phones will through a 0x4020 Config error because they're set to try and contact Fonality's Join Now Hello, I have a Polycom IP331 IP phone which was working fine but has no got stuck in a reboot loop: 1.Boots 2.Could not connect to boot server.

Polycom Config File Error 0x20

For example, my xten softphone clients that I have connected to the server show the port that the server and the client have negotiated to communicate over (example: 52443, 12131, 17229, Fortunately, there seems to be an easy fix for it (see below). The default is:[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxTHowever, simply deleting this field will not hinder phone operations; the phone will simply not detect any numbers intelligently.How to fix corrupt .cfg file after interrupted bootIf you interrupt

Unfortunately, that is not the case. Enter that and hit OK.In most cases, you will leave the DHCP Client field Enabled and just let it grab an IP off the wire. Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : Polycom 335 Provisioning init error Register · Sign In · Help Contact Us Reply Topic Polycom Factory Reset Because as I mentioned earlier, the web interface takes forever to become active after a reboot, and it has to reboot a LOT if you do all this on the web.

Please consult the phone logs on the provisioning server. Provisioning Init Error 0x4020 Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. It eventually says the theres a config file error- the error is 0x4020. The command line syntax is:root> wget http://www.freedomphones.net/polycom/files/file.zipThen unzip them with the unzip utility, the command line syntax is:root> unzip file.zipSet up TFTP serverPlease note!

The GXP-2000's are much more resilient and much faster to boot.Finally, I've also noticed that, for some strange reason, the GMT offset for your time zone will not behave properly sometimes. Polycom Default Password If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060816/87db2bb4/attachment.htm Previous message: [asterisk-users] Polycom upgrade issue Next message: [asterisk-users] polycom config error 0x4020: possibly related to RE:Polycom upgrade issue? With 98% of businesses and 100% of homes with cable/dsl routers using NAT, you'd think Polycom would of tried harder.

Provisioning Init Error 0x4020

By creating an account, you're agreeing to our Terms of Use, Privacy Policy and to receive emails from Spiceworks. In the instructions below, TFTP is only really used to push out the firmware updates.About the Polycom 501If you're reading this to see how good certain phones are with Asterisk, let Polycom Config File Error 0x20 Report Inappropriate Content Message 4 of 4 (1,824 Views)   Reply « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy | Polycom Config File Error 0x0 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 06:29 AM HI Polycom:I have done everyting related to this error

There are some settings that should be GLOBAL and in a SIP.CFG file and not in the MACADDRESS-phone.cfg file.Even in a small deployment you want to use the provisioning capability of weblink I also don't go into pushing out configurations from XML files on a TFTP server, but it may be the way to go if you're doing more than one phone. Determine a static IP address to assign to the phone, as well as subnet and default gateway. so you can understand how tedious this can become. Polycom Could Not Contact Boot Server

Fortunately, most of the settings can be done on the phone itself...in fact, only tweaks for setting up the Message Waiting Indicator (MWI) light functionality and registering the Asterisk server under As mentioned above, we'll put 3 here so that we havethree instances of the line.03/13/06 HEADS UP! - This part needs a little better explaining. However, instead of wiping everything and restarting from scratch, all I had to do was make the TFTP server available to the phone again with the default config info from the http://ismymailsecure.com/polycom-config/polycom-ip-6000-error-0x4020.html Er...

What can I do about this? These SIP extension setup instructions are pretty standard:In extensions.conf, add a SIP extension as normal. LINK REMOVED BY MODERATOR Please note that this would essentially wipe the phone so you would need to reprogram/reprovision it once the update is complete but I would say that

And, of course, every time you make ANY change in ANY section of the web interface and click "Submit," it has to do a soft boot.....

Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-03-2011 08:32 AM I know how to default the phones, and even Period. It will prompt you for a password. These phone were made to exist on the same network at the PBX.

Welcome to hell. Instead of pool.ntp.org, try setting one of the following IP addresses: Or ping pool.ntp.org and use the reply address as the SNTP address. Matter of fact, all those individual settings will be put into a MACADDRESS-phone.cfg file with the following: If you followed the above instructions and hand configuring http://ismymailsecure.com/polycom-config/polycom-ip-7000-error-0x4020.html Resolution: Please check =>here<= Most likely the phone is picking up a file when downloading the software that contains reference to a invalid file.

When it reboots (multiple times), you can either let the timeout expire or press the START softkey to boot immediately. You may get a better answer to your question by starting a new discussion. Enter in "Polycom" for the username and "456" for the password. For server type, pick TrivialFTP and enter the IP address of your TFTP server in the field below.Exit out of the submenu, then hit Exit again.

Go to Solution. A hub can also be used in a worst case scenario if the Phone has external Power. If you can prove in Wireshark that the Phone is being offered the Location of the Boot Server and still attempts to boot from they previous Provider the Factory Settings must These phone were made to exist on the same network at the PBX.

Polycom Ip501 for $ 229.99 Polycom 501 Voiplink.com Leading Certified Polycom Reseller! Could you not just put an DNS Entry on your Servers to resolve the old Providers FQDN to an internal IP hosting the Server Type they use to Provision? Make sure your TFTP server is running, and you should see it pulling down the updates. This has happened before, but after 1-2 days it corrected itself.I also tried to restore the factory settings using 468* but that doesn't work either.

At the end of the day, an administrator really shouldn't even have to even touch the phone other than setting up the FTP server, login and password. Select "Save & Reboot" and it will do just that. I figure we'll be seeing the STUN setting coming soon but I have no idea about the NAT heartbeat option.NOTE: While STUN and IAX2 and NAT heartbeat are all good (unavailable) It'll be at least a few minutes before you can get in on the web interface.Final configuration via web interfaceOnce you can pull it up, go to the Lines option at

There are three soft buttonsalong the left of the display which show these lines. There is no way for an End Customer to change this as that functionality is programmed into the Flash in the Factory. If it does not reboot, verify the information, then manually power-cycle the phone (remove it from power source, wait at least a full minute, then plug it back in and power Questions posted here do not follow Polycom’s SLA guidelines.