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Polycom Config File Error 0x0

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Please advise Peter By eeman Fri, 2009-10-09 13:44 those versions should work, do you have the firmware installed in the provisioning directory? Questions posted here do not follow Polycom’s SLA guidelines. without any problem thanks mike and tom qubo, Dec 29, 2008 #10 muneris All I can say is that these guys must be singing their own praises. And again, I am not getting much response from Polycom. this contact form

joel they do work, but i am trying to configure the softkeys. About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up The phone just started recycling over and over again about 6AM. Are you using hosted phones?

Polycom Config File Error 0x4020

they even sell polycom devices. The phone has been trying to reboot and is stuck in a never ending loop since Monday AM. Usually this error isself-recoverable.

We are looking for a phone that offers buttons on the side that we can pre-program with our Allworx box that we can use with our allworx box and thus far Report Inappropriate Content Message 3 of 17 (10,363 Views)   SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: 501 phone fails to boot, is stuck in endless cycle of failure Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Polycom Could Not Contact Boot Server Report Inappropriate Content Message 1 of 1 (12,090 Views)   « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy | Follow

Questions posted here do not follow Polycom’s SLA guidelines. Polycom Error 0x20 If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always But to delete the config file the phone has to fully boot. find this if you use ftp for provisioning you can check the boot log and app log for that mac address to see what file it fails on.

You still have not provided the Software Version of your Phone or the Phone Model itself but as a general Answer please see here: Restoring Factory Defaults For the key Polycom 501 Firmware Nextiva provided little to no help on resolving this issue and directed my to Polycom.I have checked the settings and the boot rom, per the recommendtions on this site, but have As you all know, Polycom does not provide much end user support beyond a couple of PDF docs and a knowledge base. The phone would download and install the firmware.

Polycom Error 0x20

I can't >>>>> find a great deal of >>>>> info on this. >>>>> DHCP (Option 120) Test 8/17/10 2:41 PM >>>>> Warning >>>>> Unknown test result: 1 >>>>> * Hide details Check This Out Every peice of advice seemed to think that there is never a need to start from bare metal and a boot loader. Polycom Config File Error 0x4020 I see no errors listed on the log file? Polycom Config File Error 0x120 Sorry this is not a message for you but POLYCOM.

What in this thread made you think that I would provide you with custom provisioning for free? weblink Therefore, if you need any support for a Polycom product, .e4 Technologies is the place to get your hardware as you will have a well qualified professional by the name of Greg By eeman Sat, 2009-10-24 13:52 are you using FTP? Once the phone connects to the server it will be able to download the latest Software and Bootrom and the matching sip.cfg and phone1.cfg. Provisioning Init Error 0x4020

I bought mine with other supplier but that doesnt stop mike and tom to help me. PCrusham, Nov 26, 2007 #3 spickles I needed some help with a Polycom SoundStation IP 4000, which was throwing up all kinds of errors such as: 1. jstinnett, Apr 8, 2008 #6 kimkhan Hi spickles: Can you post the methods of getting your Soundpoint IP go up and running. http://ismymailsecure.com/polycom-config/polycom-config-file-error-0x4020.html they at 8774e4voip.com give extraordinary support.

Questions posted here do not follow Polycom’s SLA guidelines. Polycom Phone Keeps Rebooting Thanks to Mike and his persistence, I'm up and running. Allworx is an Asterisk derivative, but my point is that Mike didn't turn me away because it was an "unsupported system." Thanks again Mike, you saved my *** Regards, ScottClick to

But it looks like the problem lies there.

Is there any way around? If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always The phone says "hey, I've already got that file(s), so don't send it." However, the existing file on the phone is corrupt.If there was some way to wipe the phone, it Polycom Factory Reset I must be the a little dense this morning.

Could not contact boot server 2. Back to top #4 Rob Lloyd Rob Lloyd Member Members 27 posts Location:CT, USA Posted 04 June 2009 - 12:15 AM I was getting this today. Using existing config 3. http://ismymailsecure.com/polycom-config/polycom-config-error.html Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : [FAQ] What does the message "Config file error.

Report Inappropriate Content Message 1 of 9 (8,327 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Error 0x0 Options Mark as New Bookmark Subscribe Subscribe to RSS Please help! i have a polycom 601 that want to set with asterisk (astlinux embeded asterisk) but I am complety newbie. My name is not listed anywhere in the post.

Report Inappropriate Content Message 10 of 13 (12,222 Views)   Reply « Previous 1 2 Next » « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | thanks so much in advance qubo, Dec 19, 2008 #9 qubo I just Want to share and thank to mike. Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : Polycom 550 - Continued Reboot and Error 0x4020 - ... Phone model. >>>>> >>>>> On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin >>>>> (public/usenet)>>>> > wrote: >>>>> >>>>> Wow.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always it looks like this error is from the SIP.ld file. The Phone will work after this procedure. Michael White 8774e4voip.com, Aug 10, 2011 #12 muneris Dude.

I have >>>>> both of these working on >>>>> other setups. when you created your config did you assign the extension to 'all buttons' ? I also put the auto-provisioning files from Thirdlane there as well. Questions posted here do not follow Polycom’s SLA guidelines.

Well, I waited for 3 weeks and was about to make my Polycom an expensive coaster for my coffee mug. Auto discovery of the Polycom phones was introduced in 4.2. Report Inappropriate Content Message 9 of 13 (12,225 Views)   Reply amobley118 Frequent Advisor Posts: 58 0 Re: Polycom 550 - Continued Reboot and Error 0x4020 - Boot Rom Assistance? [Edited]