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Polycom Error Code 0x4020

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Anyone have luck with that? This is not 100% though, replacing the cable should always be a consideration even with a lit port. This is not 100% though, replacing the cable should always be a consideration even with a lit port. Please work with your Polycom Reseller and / or Polycom Support via PPI (Pay per Incident) . this contact form

View Most Popular IP 501 MGCP IP Phone IP Phones Related Question Polycom IP 501 won't reset to default when using MAC address as password Polycom SoundPoint IP 501 IP Phone It would have found you => this <= post for example ... and what can I provide to help resolve this issue? Report Inappropriate Content Message 5 of 8 (3,503 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Factory defaulting phones puts in information for another company. http://community.polycom.com/t5/VoIP/Polycom-550-Continued-Reboot-and-Error-0x4020-Boot-Rom/td-p/8908

Polycom Config File Error 0x20

Join Now Hello, I have a Polycom IP331 IP phone which was working fine but has no got stuck in a reboot loop: 1.Boots 2.Could not connect to boot server. For DNS Server, enter: 8.8.8.8. Feb 22, 2010 | Polycom SoundPoint IP 501 IP Phone 2 Answers Failed to get boot parameters via DHCP You didn't provide any information about your network which is ALWAYS required Enter Subnet Mask.

Reboots It was working fine this morning and nothing has changed on the TFTP server as far as I am aware.  Anybody know a fix for this one? Therefore, if you need any support for a Polycom product, .e4 Technologies is the place to get your hardware as you will have a well qualified professional by the name of If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always Polycom Factory Reset Jun 19, 2010 | Polycom SoundPoint IP 320 SIP IP Phone 1 Answer Can ping my polycom 501 but cannot open with my Have you tried a factory reset from the

Can you help me change the... Where in the exchange we had did I ask for anything free? This file does not exist. http://community.polycom.com/t5/VoIP/Factory-defaulting-phones-puts-in-information-for-another/td-p/5577 Thanks, Kim kimkhan, Jun 9, 2008 #7 vtjballeng spickles said: ↑ I needed some help with a Polycom SoundStation IP 4000, which was throwing up all kinds of errors such

You need to reinstall all the files back onto the phone. Polycom Default Password Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : [FAQ] What does the message "Config file error. without any problem thanks mike and tom qubo, Dec 29, 2008 #10 muneris All I can say is that these guys must be singing their own praises. The one issue that comes from this is that there will be issue with the version of sip.ld on the trixbox, as well as what version the phones config will be

Provisioning Init Error 0x4020

If everything was done right, your phone will of seen the new bootrom.ld file and downloaded it, rebooted, and installed it. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 07:52 AM Hello, have a look => here <= Polycom Config File Error 0x20 Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Polycom Config File Error 0x0 I didn't edit a word. 1.

In fact, Mike's company sells Asterisk stuff, and I'm running my Polycom on an Allworx system!! http://ismymailsecure.com/polycom-config/polycom-config-file-error-0x4020.html Just stop by our website and click the live support icon... You may NOT copy or distribute the content that appears on this site without written permission from Fixya Ltd. © 2005-2015, Fixya, Ltd. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 07:27 AM Hi,There is no firewall on this line with the Polycom Could Not Contact Boot Server

If you notice the previous reply, a guy named Mike from .e4 Technologies offered up some help. Tip: The max point reward for answering a question is 15. 0 characters Video Photos Link Replacement Parts Add Upload Upload × × Draw a box over the problem!! If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always http://ismymailsecure.com/polycom-config/polycom-ip-6000-error-0x4020.html That is great news that you were able to get your Polycom phone to work on an Allworx system!

The email address entered is already associated to an account.Login to post Please use English characters only. Posted on Jul 02, 2009 Helpful 0 Not Helpful Flag You can't post conmments that contain an email address. × Comment Anonymously Video Images Douglessd 284 Answers SOURCE: How do I When it reboot it shows 3 option.\r\n 1) reboot in 10 seconds 2) set up 3) about I tried all options but it doent work and shows error 0x4020 ( config

try to turn off the Polycom device.

Well, I waited for 3 weeks and was about to make my Polycom an expensive coaster for my coffee mug. they at 8774e4voip.com give extraordinary support. But unfortunately the IP331 is still a newer model phone, and it is not compatible with the sip.ld file that is present on a default version of trixbox PRO. For this example, I downloaded sip.3.1.1.ld and added that version to my TFTP directory.

Your phone is bad (most likely the RJ45 port since the phone seems to work otherwise). Select Save Config. This may solve the problem. http://ismymailsecure.com/polycom-config/polycom-ip-7000-error-0x4020.html Edit Close Save changes Attachments: Added items Uploading: 0% my-video-file.mp4 Complete.

This has happened before, but after 1-2 days it corrected itself.I also tried to restore the factory settings using 468* but that doesn't work either. Its doing several things (checking the size of the bootrom.ld and sip.ld files and seeing if an update is necessary, etc etc) that I will go over later. Allworx is an Asterisk derivative, but my point is that Mike didn't turn me away because it was an "unsupported system." Thanks again Mike, you saved my *** Regards, ScottClick to All rights reserved.Privacy Policy | Terms & Conditions Co-Browse Help Um Google Groups Discussions nutzen zu können, aktivieren Sie JavaScript in Ihren Browsereinstellungen und aktualisieren Sie dann diese Seite. .

We rebooted manually a few times and get the same error message: 'Could not find boot server current configuation" Any ideas? In fact, Mike's company sells Asterisk stuff, and I'm running my Polycom on an Allworx system!! As you all know, Polycom does not provide much end user support beyond a couple of PDF docs and a knowledge base. A handful of them appear to have been bought used from Fonality.

This is not a problem, as that template will still work properly with a IP331. Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : Polycom 550 - Continued Reboot and Error 0x4020 - ... Unfortunately for me, my hardware provider [hardware.com] is not versed in Polycom, at all.

As an example, in my trixbox PRO, I added a new Phone - a Polycom IP331 using the IP330 template. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always